After a flood
“The flooding was so bad it ruined everything. I don't know if I can bring myself to go back there. It doesn't feel like my home anymore.”
Every year flood damage costs millions of pounds. It will take a long time before you can get your life back to normal following a flood.
First steps
Find out if it is safe to return to your property
- Take care as there may be hidden dangers in the flood water like sharp objects, raised manhole covers and pollution.
- Flood water could have caused structural damage to your property.
Ring your buildings and contents insurance company as soon as possible
- In almost all cases the insurance company will send a loss adjuster to look at your property. They will confirm what repairs and replacements are needed and covered by your policy.
- If you rent your property, contact your landlord and your contents insurance company as soon as possible.
- If you do not have insurance, your local council should be able to provide information on hardship grants or charities that may be able to help you.
Download our advice guide 'After a flood', or order from Floodline 0845 988 1188.
- After a flood guide
Practical advice on recovering from a flood - Health Protection Agency (Flood) website
Gives advice on looking after your health if you've been flooded. - Useful flood links
Links to external websites for more flooding related information.
