Organisations and services that can help when it floods.
To stay informed
Check current flood warnings.
Call Floodline on 0345 988 1188 or 0845 988 1188 to listen to recorded flood warning information for your area or speak to an operator for advice 24 hours a day.
Follow our advice on what to do when it floods.
In Scotland, follow SEPA's flood guidance.
In Wales, follow Natural Resources Wales guidance.
In an emergency
Call 999 if you are in danger or people have been injured.
For advice about obtaining money in an emergency contact the Citizens Advice Bureau.
In an evacuation
Follow the advice of the Police and Fire and Rescue Service who will help evacuate you from your home if necessary. Refusing to evacuate on their advice will put your family and those trying to help you at risk.
For advice about temporary shelters or accommodation if you are evacuated from your home contact your local council.
To report a hazard
To report a potential gas leak, call 0800 111 999.
To report a potential hazard on or near overhead electricity lines, call 0800 404 090.
To report an overflowing drain or sewer, contact your local council.
Before making a journey
For traffic information, check the Highways Agency website.
For advice on disruption to local services, check with your local council.
For advice on staying healthy during a flood, visit the Public Health England website.
For health concerns during or after a flood, call NHS Direct on 0845 46 47.
Pumping out water
Ask your local Fire and Rescue Service about pumping out floodwater. There may be a charge for the service.
For flood advice and support
For flood advice and support, visit the National Flood Forum.
If you've been affected by floods, find flood volunteers in your local area.