e-business returns

We have developed a new online reporting system for businesses. The new system is called Generic Operator Returns (GOR).

Our new online reporting system

Many businesses have told us they would like an online reporting option. We developed GOR by consulting with businesses to ensure it is helpful to both large businesses and the many small and medium-sized companies we regulate.

GOR is easy to use and will allow us to receive information more quickly. The system self populates the key administrative information and provides intelligent picklists to help you complete your returns. 

e-business returns is part of the way we are helping to reduce the regulatory burden by providing an online facility for customers to submit information to us.

  • Generic Operator Returns system
    We are still experiencing an intermittent fault but if you press Ctrl and F5 on your keyboard at the same time you will see the login page. This is a short term fix and we are still looking into it as a matter of urgency.  Thank you for your patience.

Specific information on how to use the GOR system for different return types can be found through the following links.

Return type specfic information

Further information

For help contact the GOR helpdesk on 0370 8506506 (Monday - Friday, 8am-6pm) or email us: