To contact us directly by phone, please use the following numbers:
General Enquiries: 08708 506 506 (Mon-Fri 8-6)
Incident hotline: 0800 807060 (Freephone* 24 Hour)
(To report an environmental incident)
Hazardous Waste Registration number: 08708 502 858 (Mon-Fri 9-5)
(Any enquiries regarding Hazardous Waste Registration)
Agricultural Waste Registration:
0845 603 3113 (Mon-Fri 8-6)(Any enquiries regarding Agricultural Waste Registration)
Floodline:
0845 988 1188 (24 Hour)(Information about flooding)
Register your boat: Our craft registration team will be able to help you register your boat (see link below).
Enquiries (non-UK calls): 00 44 1709 389 201 (Mon-Fri 8-6)
For the hard of hearing a minicom service is also available by calling 08702 422 549.
To contact us by email please use: enquiries@environment-agency.gov.uk except for reporting environmental incidents.
To write to us use:
National Customer Contact Centre
PO Box 544
Rotherham
S60 1BY
- Report an incident
Don't ignore it, report it! Details of our incident hotline. - Flood
Around 5 million people live in flood risk areas in England and Wales. We warn people about flooding and build flood defences. - Use our Search Facility
If you have a question on another topic, use our Search facility to look for the information you need. - Making complaints or commendations
How you can make a complaint or give us feedback on any area of our work. - Craft Registration and Boat Licensing
Details on how to register your boat, the options available and application forms for you to download. - Enquiry form
Please make use of this enquiry form to request any information that you are unable to find on this site. Please remember to include an email address or telephone number so that we can get back to you. Do not use this form to report an environmental incident. - International Visitors
How to organise a visit to the Environment Agency if you work in environmental regulation in a country outside the United Kingdom. - Offices
Find out how you can get in touch with your local Environment Agency office.
*Calls from mobile phones are not free and will be charged at normal network operator's call rates.
