Compliance Auditing
The CRC Energy Efficiency Scheme requires participants to keep sufficient records within their evidence pack to support the information they have provided during their registration and in complying with the subsequent reporting obligations. In order to ensure the integrity of the CRC Scheme and to create a level playing field for all participants, the relevant regulator will periodically audit participants records and evidence pack. This procedure is called a compliance audit.
How do I prepare for a compliance audit?
We have produced a series of guides to help you best prepare for the compliance audit. All our compliance audit guides have a version control and will be updated periodically as we streamline the process and identify new examples of best practice. Therefore it is strongly recommended that you download the latest version of the guides from this webpage as you require them rather than save a copy on your computer, which could become out of date.
Auditee Need To Know Guide
The Auditee Need To Know Guide contains useful information and frequently asked questions about the compliance audit process.
Preparing For The Compliance Audit
We have created a useful guide to help you understand what we look for during the compliance audit process. This guide outlines the format for the first teleconference, which will help you best prepare.
Compliance Audit Best Practice
We have also produced a guide to highlight best practices, share useful tips and explain how to avoid common errors that we have identified from previous compliance audits.
Will my organisation be audited?
Selection for compliance audit is primarily risk-based, however, all participants can expect to be audited at least once per phase. Organisations are selected for audit based on a number of criteria that helps prioritise who we audit. Factors considered include the risk of non-compliance, complexity of organisational structure, any claimed exemptions and compliance history.
What happens to the audit findings?
We will highlight common errors and share generic examples of best practice with all participants in our Compliance Audit Best Practice guide to improve the level of compliance within the CRC Scheme. We will not publish individual audit reports on our web pages and all information used for our guides has been made anonymous.
What is an internal audit?
It is every participants responsibility to ensure they are complying with the CRC Scheme. In order to reduce administrative burden and costs for participants there is no requirement for third party verification of annual reports. However, participants are expected to review their own data periodically to ensure that it is accurate and up to date. This review is known as an internal audit.
Participants will need to conduct an internal audit on their CRC data, evidence pack, and annual report to demonstrate that they are complying with their CRC responsibilities. Copies of your internal audit reports and the findings should be included in your evidence pack and be made available upon request. Further information about internal audits can be found in our Compliance Audit Best Practice guide at the above link.
Contact us
If you have a CRC related query then please contact our helpdesk by email or phone 03708 506 506. Our helpline is available between 9am-5pm Monday to Friday.
